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Tips 8 min2025-08-12

Utilities: how to set up electricity, water, gas and internet in your name in the USA

How to set up electricity, water, gas and internet in your name in the USA. Step-by-step guide for new tenants with estimated costs and tips.

Utilities: how to set up electricity, water, gas and internet in your name in the USA

The first thing when moving: activate services

When you sign a lease in the United States, one of the first things you need to do is put utilities in your name. Depending on your apartment, some services may be included in the rent and others you pay directly. This guide explains how to activate each one.

Step 0: Ask what is included in the rent

Before activating anything, confirm with your landlord:

| Question | Why it matters |
|----------|---------------|
| Does rent include water? | Many apartments include water in rent |
| Does it include trash/recycling? | Almost always included |
| Does it include gas? | Sometimes, especially with central heating |
| Does it include electricity? | Rare, but possible in some buildings |
| Who provides internet/cable? | Sometimes there are agreements with a specific provider |

Electricity

When to activate: 1-2 weeks before moving

How to do it:

  • 1. Identify your local electric company (ask your landlord or search "electric company" + your city)

  • 2. Call or go to their website and select "Start Service" or "New Service"

  • 3. Provide: address, move-in date, ID, and SSN/ITIN

  • 4. They may ask for a deposit if you have no history ($100-$300)
  • Estimated monthly cost: $80-$200 (varies by size and climate)

    Tip: Ask if they offer discount programs for low-income families (like LIHEAP).

    Gas

    When to activate: 1-2 weeks before moving

    How to do it:

  • 1. Find your local gas company (usually different from the electric company)

  • 2. Contact to start service

  • 3. In many cases you need to be present at the apartment for a technician to turn on the valve and verify safety
  • Estimated monthly cost: $30-$100 (higher in winter for heating)

    Important: If you smell gas in your apartment, leave immediately and call 911 or the gas company. Do not turn on switches or use your cell phone inside.

    Water

    In most apartments water is included in the rent. If not:

  • 1. Contact the municipal water company in your city

  • 2. Provide your address and move-in date

  • 3. The deposit is usually lower ($25-$75)
  • Estimated monthly cost: $30-$70

    Internet

    When to activate: 1-2 weeks before (installation can take time)

    How to choose a provider:

    | Connection type | Speed | Monthly price | Best for |
    |----------------|-------|---------------|----------|
    | Cable (Xfinity, Spectrum, Cox) | 100-1000 Mbps | $40-$80 | General use, streaming |
    | Fiber optic (AT&T, Verizon Fios, Google) | 300-5000 Mbps | $50-$90 | Gaming, remote work |
    | DSL | 10-100 Mbps | $30-$50 | Basic use |
    | 5G Internet (T-Mobile, Verizon) | 50-300 Mbps | $40-$60 | No installation, flexible |

    Steps:

  • 1. Check which providers are available at your address (visit BroadbandNow.com)

  • 2. Compare prices and speeds

  • 3. Ask about promotions for new customers (many offer 6-12 months at a discount)

  • 4. Schedule installation (may require you to be present)
  • Tip: Avoid long contracts if you can. Look for month-to-month plans or with no cancellation penalty.

    Documents you will need

    To activate most services you need:

  • Photo ID (license, passport, consular ID)

  • SSN or ITIN (some companies accept passport without SSN)

  • Apartment address and move-in date

  • Copy of lease (some providers request it)

  • Deposit (debit card, credit card, or money order)
  • If you don't have SSN: options

    Many utility companies accept ITIN instead of SSN. If you have neither:

  • Ask if they accept a foreign passport as identification

  • Offer to pay a higher deposit instead of credit verification

  • Some companies accept a letter from the landlord confirming your rental

  • Prepaid electricity programs don't require credit verification
  • Summary table: activation timeline

    | Service | When to activate | Estimated monthly cost | Typical deposit |
    |---------|-----------------|----------------------|-----------------|
    | Electricity | 1-2 weeks before | $80-$200 | $100-$300 |
    | Gas | 1-2 weeks before | $30-$100 | $50-$200 |
    | Water | Ask landlord | $30-$70 (if not included) | $25-$75 |
    | Internet | 1-2 weeks before | $40-$90 | $0-$100 |
    | Trash/recycling | Included in rent | $0 | $0 |

    How to save on utilities

  • LIHEAP: federal program for energy cost assistance (866-674-6327)

  • Lifeline: discount on internet/phone for low-income families

  • ACP (Affordable Connectivity Program): up to $30/month internet discount

  • Programmable thermostats: can save 10-15% on heating/cooling

  • LEDs: use LED bulbs to reduce electricity consumption
  • When you move out: don't forget to cancel

    When you move out of your current apartment:

  • 1. Call each company to schedule disconnection

  • 2. Provide a final meter reading if necessary

  • 3. Request your deposit refund

  • 4. Keep the cancellation confirmation in case of disputes
  • Setting up utilities may seem complicated, but following these steps you will have everything ready before your first day in the new apartment.

    Frequently Asked Questions